Read this once. The short version: pay for what you use, don't abuse the service, don't sue Coach Iron when it suggests you eat more broccoli, and we promise not to make the next revision any longer than it needs to be.
The agreement.
These Terms of Service (the "Terms") form a binding agreement between you ("you," "your") and LifeShift 360, Inc., a Delaware corporation ("LifeShift 360," "we," "us," "our"), governing your access to and use of the LifeShift 360 mobile application, marketing site, and Coach Iron AI coaching service (collectively, the "Service").
By downloading the app, creating an account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity.
Your account.
You must be at least 16 years old to create an account. You agree to provide accurate information at sign-up, keep it current, and keep your credentials confidential. You are responsible for activity that occurs under your account.
- One human, one account. Sharing a login isn't a substitute for the Couple Plan — see §04.
- Tell us at security@lifeshift360.com if you suspect unauthorized access.
- We may suspend or terminate accounts that are inactive for more than 24 months, after a 30-day warning email.
Subscriptions & billing.
LifeShift 360 is free to download with core features at no charge. Premium features require a subscription. Current plans (all prices in USD):
| Plan | Monthly | Annual | Includes |
|---|---|---|---|
| Free | $0 | $0 | App download, prebuilt challenges, basic Coach Iron. |
| PRO | $14.99 / mo | $99.99 / yr | Unlimited Coach Iron, AI workouts, AI meal plans, leaderboards. |
| PRO Couple | $22.99 / mo | $149.99 / yr | Everything in PRO, shared across two accounts. |
Renewals & cancellation
Subscriptions auto-renew at the end of each billing cycle. You can cancel at any time from your Apple ID subscriptions screen; the cancellation takes effect at the end of the current period. We don't pro-rate partial periods.
Refunds
Refunds are handled by Apple per its standard policy. If you believe Apple should issue a refund and we can help, email billing@lifeshift360.com and we'll back you up.
Price changes
We reserve the right to change subscription prices with 30 days' notice via in-app and email. Price changes apply to the next renewal — never retroactively.
The Couple Plan.
The PRO Couple plan permits two distinct individuals — typically partners — to share one subscription via an 8-character invite code. Both accounts remain separate; data sharing is governed by §05 of the Privacy Policy.
- The primary subscriber holds the subscription and controls renewal.
- Either partner may dissolve the shared workspace at any time. After dissolution, the secondary account reverts to Free at the end of the current billing period.
- Couple Plan is not transferable. To switch partners, dissolve the current plan and start a new one.
Acceptable use.
You agree not to use the Service to:
- Violate any law, regulation, or third party's rights.
- Harass, defame, or threaten another user — including via the Couple Plan, leaderboards, or any future social feature.
- Reverse-engineer, decompile, or attempt to extract source code, model weights, or our internal prompts.
- Probe, scan, or stress-test the Service except via our public security disclosure program at security@lifeshift360.com.
- Resell, sublicense, or republish content generated by Coach Iron in a way that materially substitutes for the Service.
- Use the Service to develop a competing product, model, or dataset.
- Upload content that depicts minors in any sexualized way, that promotes self-harm or eating disorders, or that is otherwise unlawful.
Violations may result in immediate suspension without refund. Egregious or repeat violations may be referred to law enforcement.
Coach Iron & AI output.
Coach Iron generates personalized recommendations using a combination of our own models and third-party large language models. AI-generated content is provided as-is, without guarantee of accuracy. You agree to apply judgment before acting on any AI recommendation, especially in clinical, financial, or safety-sensitive contexts.
Coach Iron is a wellness coach, not a doctor, registered dietitian, certified personal trainer, licensed therapist, financial advisor, or attorney. Its recommendations are general fitness, nutrition, and lifestyle information — not professional advice. When the conversation drifts into clinical territory, Iron is trained to refer you to a qualified human professional, and you agree to follow that referral.
Ownership of output
You own the prompts you type and, subject to applicable law, the AI-generated responses you receive in your sessions. We retain the right to use de-identified, aggregated patterns to improve the Service — never your raw transcripts.
Hallucinations & errors
AI models occasionally generate plausible but incorrect information. You agree not to rely on Coach Iron output as a sole source for medical, legal, tax, or financial decisions, and you release LifeShift 360 from liability for decisions made on the basis of AI output, to the maximum extent permitted by law.
Health disclaimer.
The Service provides general fitness, nutrition, mindfulness, and lifestyle information. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Consult a qualified healthcare provider before beginning any new exercise program, modifying your diet, starting a fast, or making any other significant change to your health regime.
If you experience pain, dizziness, shortness of breath, or any other symptom while using the Service, stop immediately and seek medical attention. Do not delay seeking medical advice because of something you read in the app or were told by Coach Iron.
Your content.
You retain ownership of everything you create or upload to the Service — journal entries, progress photos, custom challenges, meal logs, transcripts of your conversations with Iron. By submitting that content to the Service, you grant LifeShift 360 a limited, worldwide, royalty-free license to host, process, transmit, and display it solely for the purpose of operating the Service.
That license terminates when you delete the content or your account. We're not in the business of using your data for anything else.
If you publish content to a public surface — leaderboard, shared challenge, future social feed — you grant a corresponding license to the people you've shared it with, until you revoke it.
Our intellectual property.
The Service, including the LifeShift 360 brand, the Coach Iron name, prompt engineering, app design, the prebuilt challenge templates, and all software, is owned by LifeShift 360, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a personal, limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. We reserve all other rights.
Trademark or copyright notices: contact@lifeshift360.com.
Termination.
You may terminate this agreement at any time by deleting your account from Settings → Account → Delete. We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or if termination is required to protect us, our users, or third parties.
On termination, your subscription will not be refunded (except where required by Apple's standard policy), your data will be purged within 30 days, and the obligations in §05, §08, §09, §11, and §12 will survive.
Warranties & liability.
Disclaimer. The Service is provided "as is" and "as available," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI-generated content. We do not warrant that the Service will be uninterrupted, error-free, or that any defect will be corrected.
Cap on liability. To the maximum extent permitted by law, the aggregate liability of LifeShift 360 to you for any claim arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the event giving rise to the claim, or (b) USD $100.
Excluded damages. In no event shall LifeShift 360 be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, loss of goodwill, or loss of data, even if we have been advised of the possibility of such damages.
Some jurisdictions don't allow these limits. To the extent they don't, the limits will apply to the maximum extent permitted by law.
Disputes & venue.
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles.
Informal resolution
If you have a dispute with us, please email contact@lifeshift360.com with a description of the issue. We commit to a good-faith response within 30 days.
Arbitration
If we can't resolve the dispute informally, you and LifeShift 360 agree to resolve it through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in the State of Delaware. Arbitration shall be conducted on an individual basis; class arbitration is not permitted.
Opt-out
You may opt out of arbitration within 30 days of accepting these Terms by emailing contact@lifeshift360.com with the subject line "Arbitration opt-out" and your account email in the body.
Exceptions
Either party may seek injunctive relief in court to protect intellectual property rights, and you may bring qualifying claims in small-claims court.
Changes & contact.
We may update these Terms from time to time. Material changes are announced 30 days in advance via in-app notice and email; non-material edits go in immediately with the version number bumped on the masthead. Continued use of the Service after the effective date constitutes acceptance.
Get in touch: contact@lifeshift360.com for legal notices, disputes, data requests, and everything else.